Legal

REFUND & CANCELLATION

Read about our Refund & Cancellation.

Last Updated: August 1, 2025

1. General Policy

At DA SPORTZ, your satisfaction is our priority. If you’re not happy with your purchase, we’re here to help.

2. Refunds

  • Items can be returned for a full refund within 7 days of purchase.
  • Products must be unused and in their original packaging.
  • Refunds will be processed to your original payment method within 5–7 business days after we receive the product.

3. Cancellations

  • You may cancel an order before it is dispatched or picked up.
  • For stringing services, cancellations are allowed before the racket is handed over or work is initiated.

4. Non-Refundable Items

  • Completed stringing and other personalized services are not eligible for a refund.
  • Discounted items and clearance stock are final sale unless defective.

5. Need Help?

If you have any questions or need assistance with a return or cancellation, feel free to contact us: